Artificial intelligence (AI) is no longer a futuristic concept reserved for research labs. Today, more and more companies – regardless of industry or size – are implementing intelligent solutions that not only streamline daily operations but also create a real competitive edge.
AI is being applied across nearly every area of business operations. Here are a few real-life examples – including cases from the Polish market:
1. Process Automation – Banking and Insurance
ING Bank Śląski has implemented AI-enhanced RPA (Robotic Process Automation) bots to automatically process documents and loan applications. As a result, the processing time was reduced from several days to just a few minutes. PZU, a leading insurer, uses similar solutions to automate risk assessment and claims processing.
2. Customer Service – AI in E-commerce
Allegro leverages AI for personalized product recommendations and in chatbots that assist customers with product searches, returns, and payments. Thanks to natural language processing (NLP), these systems handle thousands of inquiries daily with high accuracy and efficiency.
3. Manufacturing and Logistics – Real-Time Data Analysis
Grupa Żywiec uses AI to monitor and optimize its supply chain. The system analyzes sensor data and weather forecasts to better plan production and deliveries. In the logistics sector, InPost applies AI for route optimization and parcel locker management.
4. Marketing and Sales – AI in Advertising Campaigns
LPP (owner of Reserved, Mohito, and Cropp) implements AI to analyze customer purchasing data and forecast demand. This helps the company manage inventory more effectively and create more targeted and effective marketing campaigns.
Increased operational efficiency
Faster, data-driven decision-making
Improved customer service
Lower costs and fewer errors
Greater flexibility and scalability
A modern image and competitive advantage
At robotydoroboty.pl, we specialize in practical AI and process automation implementations for businesses. We support organizations at every stage of their digital transformation journey – from needs analysis and solution design to deployment and system integration.
Our services include:
Process analysis for automation and AI opportunities
Design and deployment of RPA and AI bots
Development of intelligent chatbots (for HR, sales, customer support, etc.)
Automated document processing (OCR + AI)
Implementation of recommendation engines and predictive analytics
Not sure where to start?
Contact us for a free consultation – we’ll help you identify real AI use cases tailored to your industry.
Companies that invest in AI and automation today will be the market leaders of tomorrow. Don’t fall behind – embrace intelligent solutions and grow your business faster, smarter, and more efficiently.
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